Bridging the Gap Between Businesses and Online Customers
Formilla.com was founded to redefine online customer engagement, bringing the human touch back to digital interactions. As the web continues to evolve, traditional face-to-face customer service has been replaced by browsers and shopping carts—leaving many businesses struggling to connect with their customers in meaningful ways.
Launched in 2010, Formilla.com offers an affordable, turnkey solution for companies looking to enhance customer experience without the time and expense of building custom tools. With easily customizable feedback forms, businesses can gather valuable real-time insights, engage customers at critical moments, and create a more personalized online experience—gaining a competitive edge over those focused solely on cost-cutting and automation.
